Terms of Service — roleALPHA

for the use of the roleALPHA platform

roleALPHA GmbH, Aschergasse 34, 1130 Vienna, Austria

Language note: This is a translation for information purposes. In the event of any discrepancy, the German version prevails.

§ 1 Scope, business customers only

1.1 These Terms of Service ("Terms") govern the provision and use of the software-as-a-service platform roleALPHA by roleALPHA GmbH (the "Provider") to its contractual partners (the "Customer").

1.2 The offering is directed exclusively at businesses within the meaning of § 1 of the Austrian Commercial Code (UGB), i.e. at natural or legal persons and partnerships with legal capacity acting in the exercise of their commercial or independent professional activity when concluding the contract. Contracts with consumers within the meaning of § 1 of the Austrian Consumer Protection Act (KSchG) are not envisaged and are not offered. Accordingly, the Consumer Protection Act (KSchG) and the Austrian Distance and Off-Premises Contracts Act (FAGG) do not apply to contracts under these Terms; there is no statutory right of withdrawal under the FAGG.

1.3 By registering or placing an order, the Customer confirms that it is a business within the meaning of 1.2.

1.4 Deviating, conflicting or supplementary terms of the Customer do not become part of the contract, even if the Provider does not expressly object to them or renders the service in the knowledge of such terms. Deviations apply only if the Provider expressly agrees to them in writing.

1.5 As between the contractual documents, the following order of precedence applies: (1) individual written agreements and order forms, (2) the Data Processing Agreement in matters of data protection law, (3) these Terms.

§ 2 Subject matter and scope of services

2.1 The Provider makes the web-based roleALPHA platform available to the Customer for use over the internet. The software is not handed over to the Customer but operated as a service (software as a service).

2.2 roleALPHA serves organisational, role and value creation management. The scope of services follows from the selected plan or order form and the modules activated by the Customer. Depending on the booking, the functional areas include person and organisational data, roles, value creation, org charts, objectives and key results, projects, policies, cost centres, drawings, meetings, IT landscape, risks, competences, effort booking, demand and resource planning, connectors to source systems, organisational intelligence (as a separate data node the Customer switches on itself) and AI-assisted features.

2.3 The platform consists of the Core (control layer: identities, permissions and visibility, metadata, logging, brokering of AI calls) and the Data Nodes (functional data nodes holding the content per domain). Where the Data Nodes are operated depends on the agreed operating model (§ 3).

2.4 The Provider is entitled to further develop and improve the software and to change the technologies used, provided the agreed functional scope is substantially maintained. The Provider will notify the Customer of material changes to the functional scope in advance with reasonable notice. Where a material change substantially impairs the functions used by the Customer, the Customer may terminate the contract for cause with effect from the date the change takes effect.

2.5 Unless separately agreed, the following do not form part of the services: consulting, implementation support, data migration, training, individual customisation, operation of customer-side infrastructure, and procurement of access to the Customer's source systems.

2.6 The platform is not a document repository. Only references to documents held in the Customer's systems may be attached to objects; storing files on objects is not envisaged. A linked document is retrieved directly between the user's web browser and the Customer's source system. Availability, content, access rights and retention of the linked documents rest solely with the Customer; they are covered neither by the availability commitment under § 8 nor by the backup provisions under § 14.5. Whether a preview is possible within the platform is determined by the respective source system; there is no entitlement to it.

§ 3 Operating models — allocation of responsibilities

3.1 The Core is operated by the Provider in all models. Three models are available for the Data Nodes; the model applicable to the contract is specified in the order form:

	M1 — Fully managed	M2 — Hybrid	M3 — Customer cloud
Operation of the Data Nodes	Provider	Customer, in its own infrastructure	third-party host chosen by the Customer
Storage location of business content	Provider's infrastructure	Customer's infrastructure	third-party host's infrastructure
Availability commitment under § 8	applies to Core and Data Nodes	applies to the Core only	applies to the Core only
Backups of business content	Provider	Customer	Customer
Applying updates to the Data Nodes	Provider	Customer, with the Provider's support	Customer

3.2 Customer obligations in models M2 and M3. Where the Customer operates the Data Nodes itself or through a third party, it is responsible for:

a) providing and operating suitable infrastructure in accordance with the minimum requirements communicated by the Provider (compute, storage and network resources, database version, runtime environment);
b) securing that infrastructure in accordance with the state of the art, including physical security, network security, disk encryption, backups and recoverability;
c) applying the updates provided by the Provider in a timely manner, in particular security-relevant updates, and cooperating during maintenance windows;
d) providing a secured remote maintenance access where this is necessary for fault resolution;
e) the availability, monitoring and recovery of its Data Nodes.

Which of these obligations the Customer must actually discharge itself additionally depends on the agreed delivery form. Where the Provider also delivers the operating-system layer, it supplies tooling that applies updates automatically and additionally monitors operation; (c) and (e) are then limited to provision and cooperation. Where the Data Node is instead delivered into a container orchestration operated by the Customer, that tooling does not exist: (c) and (e) rest entirely with the Customer. The Provider makes the expected state available for retrieval and displays deviations; it does not apply them.

3.3 The Provider is not liable for disruptions, data loss or security incidents attributable to customer-side infrastructure, to a failure to apply updates under 3.2(c) or to acts of the third-party host engaged by the Customer. Delays in fault resolution resulting from access under 3.2(d) not being provided or being provided late are not to the Provider's detriment.

3.4 A change of operating model is possible; it is agreed separately and may give rise to one-off charges. The Provider supports the migration, which is performed with checksum verification.

§ 4 Conclusion of contract, user accounts, group use

4.1 Use requires registration or an order. The contract is concluded when the Provider confirms the order or activates access.

4.2 The Customer ensures that the details provided upon registration and ordering are correct and complete and notifies changes without delay.

4.3 The Customer manages its users' accounts on its own responsibility using the platform's administration functions. It is obliged to:

a) keep access credentials confidential and impose corresponding obligations on its users;
b) assign permissions and visibility such that users can access only the data required for their tasks;
c) deactivate accounts of departing users without delay;
d) inform the Provider without delay where there are indications of misuse of access credentials.

4.4 Where provided for by the plan, billing takes place per tenant according to (a) the number of organisation members — the persons and AI agents held in the tenant, irrespective of whether they have a sign-in account; templates do not count —, (b) the number of objects (entities) of those Data Nodes that run in the environment "rA Cloud" operated by the Provider for all customers; Data Nodes in environments of the Customer are not billed per object, and persons and AI agents are not counted twice, and (c) the token costs of AI use via the Provider's access (§ 7.3). Counting takes place daily; in each case the peak within the calendar month is decisive. The administrator designated by the Customer sees the counting and the figures in the platform under "Billing" in the same form as the Provider. Use of a single account by several individuals ("account sharing") is not permitted.

4.5 Group use. The Customer may authorise affiliated undertakings within the meaning of § 189a(8) UGB to use the platform where this is provided for in the order form or agreed with the Provider. In that case the Customer remains responsible for those undertakings' compliance with these Terms and is liable for their conduct as for its own.

§ 5 Rights of use and obligations

5.1 For the term of the contract, the Provider grants the Customer a non-exclusive, non-transferable and non-sublicensable right to use the platform within the agreed scope for its own business purposes. No further rights, in particular no rights to the source code, are granted.

5.2 The Customer is in particular prohibited from:

a) making the platform available to third parties for use, whether for consideration or free of charge, renting it out, reselling it or operating it as a service for third parties, unless expressly agreed (group use under 4.5 remains unaffected);
b) decompiling, disassembling or reverse-engineering the software, except where mandatorily permitted by law;
c) circumventing protective mechanisms, performing security testing without the Provider's prior written consent, or exploiting vulnerabilities;
d) using the platform in a manner that impairs or endangers its operation or its use by other customers, in particular through automated bulk access outside the interfaces provided;
e) submitting content that infringes applicable law or third-party rights or that contains malware;
f) using the platform, or insights derived from it, to create, train or improve — directly or indirectly — a similar or competing product or service.

5.3 Export control and sanctions. The Customer warrants that neither it nor the persons and undertakings it authorises to use the platform are listed on sanctions lists of the European Union, the United States or the United Nations, and that it does not use the platform in countries or for purposes subject to export or sanctions restrictions. The Provider is entitled to suspend access immediately in the event of a breach.

5.4 In the event of a material breach of § 5, or a breach continued despite notice, the Provider is entitled to suspend access in whole or in part after notification and to terminate the contract for cause. Where there is imminent danger — in particular a threat to the security or availability of the platform — access may also be suspended without prior notice; the Provider will inform the Customer without delay.

5.5 The Customer shall indemnify the Provider against claims by third parties arising from the Customer's use in breach of contract or from content submitted by it, and shall reimburse the costs of a reasonable legal defence.

§ 6 AI-assisted features

6.1 The platform offers AI-assisted features (assistant and chat, summaries, suggestions, classification, translation, semantic search). These features are disabled by default and become usable only after configuration by the Customer.

6.2 Processing is carried out by external AI service providers. The Customer selects the provider and model from the catalogue available at the time and determines — per data area — which data the AI may read at all. Without a release for a data area, no transmission takes place for that area. The providers used, processing locations and transfer mechanisms are set out in the Subprocessors list; details of the data processing are set out in the Privacy Policy.

6.3 There is no entitlement to the use of a particular provider, model or AI method. The Provider may change the AI service providers and models used where this does not result in a material change to the functional scope; for material changes, § 2.4 applies. If an AI service provider fails, changes its terms or discontinues a model, this may lead to a temporary restriction of the AI features; § 8.2 applies accordingly.

6.4 Customer's own provider access ("BYOK"). The Customer may configure its own access keys for an AI provider. In that case the contractual relationship with the AI provider exists between the Customer and that provider; the Customer is itself responsible for complying with the provider's terms of use and privacy terms and for assessing any third-country transfer. The Provider stores the access keys encrypted and uses them exclusively to execute the functions triggered by the Customer.

6.5 Prohibited use of the AI features. The Customer is in particular prohibited from:

a) unlawful or harmful use, including the creation or dissemination of discriminatory, violent, harassing or otherwise unlawful content;
b) infringing third-party rights, in particular privacy and intellectual property rights;
c) impairing the security and integrity of systems;
d) use for high-risk decisions — in particular in connection with critical infrastructure or medical, legal, personnel or financial decisions — without qualified human review;
e) deception, fraud and manipulation, including misleading statements about the origin or authorship of content;
f) claiming that a result generated with the help of the AI features was created by a human where this is not the case.

6.6 The Customer is obliged to comply with the terms of use of the AI service provider used in each case and to impose corresponding obligations on its users.

6.7 No warranty for AI results. Results of AI-assisted features may be inaccurate, incomplete, outdated or misleading. The Provider gives no warranty as to the accuracy, completeness, timeliness or usability of such results. The Customer is obliged to review and validate AI results on its own responsibility before use. The platform makes no automated decisions with legal effect or a similarly significant effect on data subjects; if the Customer nevertheless uses AI results for assessments relating to individuals, it does so on its own responsibility.

§ 7 Fees and payment terms

7.1 Fees are based on the agreed plan or order form. All prices are stated in euro and exclusive of value added tax and other levies. For services to businesses in other EU member states, the reverse-charge procedure may apply; the Customer shall provide its valid VAT identification number for this purpose.

7.2 Billing takes place monthly or annually in advance, depending on the agreed plan, and — where agreed — usage-based in arrears.

7.3 Usage-based fees for AI features. Where the Customer uses AI features via access provided by the Provider, consumption is billed on a usage basis. The basis is the consumption volumes (tokens) and costs logged for each call in accordance with the price list applicable at the time; costs incurred in US dollars are converted at the European Central Bank reference rate of the day or, where no rate is available for a day, at the last published rate, whose date the platform shows. The Customer can review consumption in the platform at any time (Settings › Billing, per use case with the consumption of the current month and a projection to the end of the month). Where the Customer uses its own provider access (§ 6.4), the AI provider bills the Customer directly.

7.4 Payment. Unless otherwise agreed, payment is made against invoice by bank transfer. Invoices are due for payment without deduction within 14 days of the invoice date. Invoices are transmitted electronically, namely to the e-mail address for invoices held by the Customer in the platform (Settings › Billing), or otherwise to the address held for the Customer; the Customer consents to electronic invoicing.

7.5 Default. In the event of late payment, default interest at the statutory rate under § 456 UGB is payable, together with reimbursement of the necessary and appropriate costs of collection and enforcement. Following an unsuccessful reminder setting a grace period of at least 14 days, the Provider is entitled to suspend access to the platform until payment is received; the payment obligation continues during the suspension period. Where payment is in default for more than two billing periods, the Provider may terminate the contract for cause.

7.6 The Customer may set off only undisputed claims or claims established by final judgment. The Customer has a right of retention only in respect of counterclaims arising from the same contractual relationship.

7.7 Price changes. The Provider is entitled to change prices with two months' notice with effect from the start of a new billing period. Notice is given by e-mail to the address held for the Customer. Where the increase exceeds 10 % of the previous price, the Customer may terminate the contract for cause within four weeks of receipt of the notice with effect from the date the increase takes effect. In that case the increase does not take effect. Changes to third-party prices that feed directly into usage-based billing under 7.3 (AI service providers) are passed on with reasonable advance notice; a right of termination exists in that respect where the relevant item increases by more than 10 %.

7.8 Quotas and opt-ins. Monthly quotas apply to operations that cause third-party costs for the Provider (in particular the AI budget via the Provider's access, rehearsal-room runs, ingested events and compute minutes for analyses). The administrator designated by the Customer sets the level of each quota and the threshold from which a warning is given in the platform — in each case up to an upper bound set by the Provider per tenant; without a separate determination the standard upper bound shown in the platform applies. When a quota is reached, only the affected operation is refused; access to the Customer's data remains unaffected. Likewise, the Customer's administrator switches on the optional features (rehearsal room, AI translation, person-level analysis) itself. A higher upper bound may be agreed separately.

§ 8 Availability

8.1 The Provider renders the service with a target availability of 99 % on an annual average, measured against the part of the platform it operates. In models M2 and M3 the commitment relates exclusively to the Core.

8.2 The following periods are excluded from the availability calculation, during which the platform is unavailable or only partly usable due to:

a) announced maintenance work and updates;
b) force majeure and other circumstances beyond the Provider's control (§ 15);
c) disruptions to the Customer's internet connection or end devices;
d) disruptions or outages of customer-side infrastructure, including the Data Nodes in models M2 and M3, and of the Customer's source systems;
e) outages, restrictions or changes of terms on the part of external AI service providers and other third-party services chosen by the Customer;
f) suspensions due to payment default (§ 7.5) or a breach by the Customer (§ 5.4);
g) impairments resulting from the Customer's failure to apply updates or to cooperate (§ 3.2).

8.3 Maintenance work is, where possible, performed outside normal business hours and announced with reasonable notice. The Provider may carry out urgent security-relevant measures at any time without prior notice; it will inform the Customer without delay.

8.4 Service credit. Where the platform is unusable for a continuous period of more than 24 hours for a reason attributable to the Provider, the Customer may claim a pro-rata credit against the monthly fee. The credit is calculated pro rata according to the duration of the unavailability and is capped at 50 % of the monthly fee for the month concerned. The claim must be asserted in writing within one month of the end of the disruption. Any further claims are governed by § 13.

§ 9 Data protection

9.1 The Provider processes personal data in accordance with the GDPR and the Austrian DSG. Details are set out in the Privacy Policy.

9.2 Where the Provider processes personal data on behalf of the Customer, the Data Processing Agreement under Art. 28 GDPR applies. It takes effect upon acceptance of these Terms and forms an integral part of them. In the event of a conflict between the Data Processing Agreement and these Terms, the Data Processing Agreement prevails.

9.3 The Customer remains the controller within the meaning of Art. 4(7) GDPR with respect to the content it places into the platform. It is responsible in particular for the existence of a legal basis, for meeting information obligations towards data subjects and for observing employment and co-determination requirements. It confirms that it has satisfied the requirements for lawful processing.

9.4 The Customer acknowledges that use of the organisational intelligence (interaction signals) data node — and likewise switching on person-level analysis — will regularly require a data protection impact assessment under Art. 35 GDPR and may engage co-determination rights of employee representatives (§§ 96, 96a ArbVG and, for employees outside Austria, the co-determination law applicable there). The assessment and implementation are the Customer's responsibility.

9.5 Transfers to AI service providers in third countries are governed by the European Commission's Standard Contractual Clauses or — where the recipient is certified — by the EU-U.S. Data Privacy Framework. The Customer may operate the platform without any third-country transfer (§ 6.1 and § 6.2).

9.6 The Provider's technical and organisational measures are described in the Technical and Organisational Measures document.

§ 10 Confidentiality

10.1 The parties undertake to keep confidential all confidential information of the other party obtained in the course of the cooperation, to use it only for the purposes of this contract and not to make it available to third parties. Confidential information includes in particular prices and contractual terms, technical and operational information, security information, and information designated as confidential or whose confidential nature is apparent from the circumstances.

10.2 The obligation does not apply to information that (a) is generally known or becomes known without breach of this obligation, (b) was lawfully known to the receiving party without an obligation of confidentiality, (c) was independently developed by the receiving party or (d) must be disclosed pursuant to a legal or regulatory obligation. In case (d), the party concerned will inform the other party in advance to the extent legally permissible.

10.3 The parties may disclose confidential information to their employees, advisers and subcontractors to the extent these require it for the performance of the contract and are bound by equivalent confidentiality obligations.

10.4 The obligation applies during the term of the contract and for three years thereafter. Trade and business secrets within the meaning of unfair competition law, as well as personal data, are protected without time limit.

§ 11 Intellectual property, customer data, reference

11.1 All rights in the platform — including copyright, trade mark rights and other protective rights in the software, documentation, interface design and designations — remain with the Provider or its licensors. The Customer receives only the right of use under § 5.1.

11.2 Content and data submitted by the Customer remain the property of the Customer. The Provider receives only such rights of use as are necessary for the performance of the contract, limited in time to the term of the contract. Customer content is not used for the Provider's own purposes, in particular not for training or improving AI models.

11.3 The Provider may use anonymised or aggregated usage information that does not allow any inference as to the Customer, its users or its content in order to improve, secure and plan the capacity of the platform.

11.4 AI-generated content. Content generated by AI features may not be protected by copyright where the required level of human creative input is lacking. It is possible that similar results are also generated for other users. The Customer is itself responsible for assessing whether and to what extent AI-generated content is capable of protection and legally exploitable and whether its use infringes third-party rights. The Provider gives no warranty in this respect.

11.5 Reference. The Provider may use the Customer's name and logo to reference the business relationship, provided the Customer has consented in the order form or separately. Consent may be withdrawn at any time with effect for the future.

§ 12 Warranty

12.1 The Provider warrants that, during the term of the contract, the platform substantially exhibits the functions described in the order form and the documentation and corresponds to the agreed purpose of use.

12.2 No warranty is given for uninterrupted availability or entirely error-free operation; availability is governed by § 8. The Provider will remedy defects within a reasonable period.

12.3 The Customer shall report defects without delay after discovery, in a comprehensible manner and with the details required for their isolation, and shall provide reasonable support to the Provider in identifying the defect.

12.4 The Provider is first entitled to remedy the defect. Only after two unsuccessful attempts at remedy within a reasonable period may the Customer claim a price reduction or — in the case of a material defect — rescission.

12.5 By way of derogation from § 924 of the Austrian Civil Code (ABGB), the presumption period (reversal of the burden of proof) is shortened to six months from provision.

12.6 By way of derogation from § 933 ABGB, the warranty period is shortened to one year from provision of the digital service. The statutory rules apply without restriction to claims in respect of fraudulently concealed defects.

12.7 No warranty applies to defects attributable to use in breach of contract, to interventions by the Customer or third parties, to customer-side infrastructure (§ 3.2), to a failure to apply updates, or to disruptions of the Customer's source systems and third-party services. For AI results, § 6.7 applies.

§ 13 Liability

13.1 Mandatory liability. The Provider is liable without limitation for damage arising from injury to life, body or health, for damage based on intent or gross negligence, and in all other cases in which a limitation of liability is not legally permissible (in particular under the Austrian Product Liability Act, PHG). The limitations set out below do not apply in those cases.

13.2 Otherwise, the Provider's liability towards businesses for slight negligence is excluded.

13.3 Liability for indirect damage, consequential damage, loss of profit, lost savings, loss of interest, third-party claims and loss of data is excluded to the extent legally permissible.

13.4 Liability cap. Where the Provider is liable under 13.1 to 13.3 and liability is not mandatorily unlimited, the Provider's total liability is limited to twice the fees paid by the Customer in the calendar year concerned, and in any event to a maximum of EUR 10,000 per calendar year.

13.5 Data backup. The Customer is obliged to back up its data regularly using the platform's export function and, in models M2 and M3, bears responsibility for backing up the business content (§ 3.2(b)). The Provider is liable for loss of data only to the extent that the loss would also have occurred had the Customer performed proper backups appropriate to the risk.

13.6 The above limitations also apply to the personal liability of the Provider's employees, representatives, agents and subcontractors.

13.7 Claims for damages by the Customer must be asserted in court within six months of becoming aware of the damage and the party causing it, and in any event within the statutory limitation periods, failing which they lapse.

§ 14 Term and termination

14.1 The contract is concluded for an indefinite term unless a fixed term is agreed in the order form.

14.2 Either party may terminate the contract on ordinary notice of one month with effect from the end of the respective billing period. Termination must be in writing or in text form (e-mail is sufficient).

14.3 The right to terminate for cause remains unaffected. Cause exists in particular in the event of a serious breach of contract that is not remedied despite notice setting a reasonable period, a breach under § 5.4, payment default under § 7.5, or the opening of insolvency proceedings over a party's assets, to the extent legally permissible.

14.4 Fees already paid in advance will be refunded pro rata where the Customer terminates for cause attributable to the Provider. Otherwise there is no entitlement to a refund for the period already billed.

14.5 After the end of the contract: The Customer may back up its data using the platform's export function until the end of the contract. The Provider deletes the data in accordance with section 7 of the Data Processing Agreement, as a rule within 30 days of the end of the contract, unless statutory retention obligations apply. At the Customer's request the Provider will make a data export available against reimbursement of costs where access has already been deactivated.

§ 15 Force majeure

15.1 In the event of force majeure, the performance obligations of both parties are suspended for the duration of the impediment and its after-effects. Force majeure includes in particular: natural disasters, war, terrorist attacks, pandemics and epidemics, official orders, strikes and lockouts, significant operational disruptions through no fault of the party concerned, failure of the energy supply, failure of internet infrastructure or third-party data centres, and cyber attacks on critical infrastructure.

15.2 The affected party shall inform the other party without delay of the occurrence, nature and expected duration of the event and shall make reasonable efforts to limit its effects.

15.3 If the event continues for more than 30 days, either party is entitled to terminate the contract for cause in respect of the affected services. Payments already made for the affected period will be refunded pro rata.

§ 16 Changes to these Terms

16.1 The Provider is entitled to amend these Terms with at least four weeks' notice where the amendment is necessary to adapt to changed legal conditions, changed case law or a further development of the services and does not unreasonably disadvantage the Customer.

16.2 Notice is given by e-mail to the address held for the Customer and identifies the amended provisions, the right to object and the consequences of not objecting. If the Customer does not object within four weeks of receipt of the notice, the amended Terms are deemed accepted.

16.3 If the Customer objects, the previous terms continue to apply. In that case the Provider is entitled to terminate the contract on ordinary notice with effect from the date the amendment takes effect.

16.4 Changes to the essential contractual obligations (scope of services, fees) are not covered by 16.1; § 2.4 and § 7.7 apply to those.

§ 17 Final provisions

17.1 Austrian law applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG) and the conflict-of-laws rules of private international law.

17.2 The court with subject-matter jurisdiction in Vienna, Austria has exclusive jurisdiction over all disputes arising out of or in connection with this contractual relationship, to the extent legally permissible.

17.3 Declarations under this contract must be made in writing or in text form. E-mail is sufficient unless written form is expressly agreed.

17.4 The Customer may transfer rights and obligations under this contract only with the Provider's prior written consent. The Provider is entitled to transfer the contract in the context of a universal succession or a transfer of the business division concerned to a group company; the Customer will be informed.

17.5 The Provider may engage subcontractors. Section 5 of the Data Processing Agreement applies to the processing of personal data.

17.6 Severability. Should individual provisions of these Terms be or become invalid or unenforceable, the validity of the remaining provisions remains unaffected. The invalid or unenforceable provision shall be deemed replaced by a valid provision that comes closest to the economic purpose pursued by it. The same applies to gaps in the provisions.

17.7 In addition, the provisions of the ABGB and the UGB and the relevant provisions of the GDPR and the DSG apply.

§ 18 Contact

roleALPHA GmbH
Aschergasse 34
1130 Vienna, Austria

General enquiries: ⟨TODO: office@rolealpha.app⟩
Contractual matters: ⟨TODO: e-mail address⟩
Data protection: ⟨TODO: datenschutz@rolealpha.app⟩
Support: ⟨TODO: support@rolealpha.app⟩

Deutsche Fassung (maßgeblich): Allgemeine Geschäftsbedingungen